Designing a digital workplace requires a lot of tools and techniques and vision, but that is not the most important thing. In every modern workplace, the experience of the employee – the employee experience – must be central — the more optimized that experience, the better for the organization. The digital working environment is too important, to big to fail.
Behind a digital work environment, there is a complex ecosystem of users, processes, information sources and systems. You stand that up in one go, and you do not change that in one big push. If something is too big to deal with, then you proceed with an agile method. Agile is an iterative process that breaks complex strategy into manageable obtainable actions. In this way, you also prevent the entire ecosystem from collapsing like a house of cards.
The more optimized that experience, the better for the organizational value created.
Instead of ‘big bang,’ it is better to work on improvements step by step. This way, you manage the complexities, and you can concentrate better on solving complicated individual challenges. By optimizing the digital workplace through an agile method, there is also more time to accurately measure outcomes, and coordinate the results with the target group, to think thoughtfully about further improvements and to communicate the success. Go slow to go fast. Focus on the small wins.
Step by step, process by process
Processes drive the functions of all businesses. These processes are a series of activities with an intended, measurable outcome. Organizations want to achieve their goals as efficiently as possible: at the lowest potential costs, with the highest possible speed and with maximum value for the customer. An optimal digital working environment supports employees in process-based working, making every digital workplace an essential instrument in the organization.
Hella Creative aligns the design of the digital workplace to improvements of the processes in the organization. With that, you connect every development to something that has visible value for everyone in the organization. Moreover, it helps to support change, because who is opposed to a better process?
The ever evolving digital working environment
By consistently improving employee experience and communicating success over periods of six to nine months, your team becomes a lean process optimization machine that makes a measurable difference to the organization. You thereby make an essential contribution to the digital transformation that so many organizations are consciously and unconsciously working on.
Placing the employee needs first and focusing on processes, employee experience and value for employees is more beneficial than simply launching a new intranet design. This new approach guarantees management attention, employee involvement and emphasizes the added measurable value of you and your team.