From location to activity
The definitions of a digital workplace have changed considerably in recent years. In the past desktop computers were the standard. Now stationary desktops have been replaced by laptops, tablets and even smartphones. These new, more mobile devices have completely changed the image of the standard workplace. Today we have to deal with flexible workplaces, mobile working and working from home.
A digital workplace connects silos, reduces time to value through change connects people with the business and apps and data, available in the cloud. Our workplace is no longer a location but a mission-critical destination.
Types of services
A digital workplace comprises a collection of services that focus on the end-user, the employee.
There are three layers of digital “services”:
- Basic services, such as e-mail and chat or messaging
- Universal services, such as knowledge and document and asset storage
- Special services, Team collaboration, core business applications CRM, HRIS, Supply Chain platforms
Together they form the digital workplace that is available to the employee at any desired device and moment.
Companies that respond to digitization have a competitive advantage. The digital workplace empowers a smart, flexible working environment, and supports better collaboration. A digitally connected workplace makes knowledge sharing highly available. Among other things, the cloud makes it possible to make information and programs available from one central location, everywhere. This is safe, inexpensive and easy to manage.
Benefits for employees
Employees with a fully digital workplace are almost 70% more productive than employees with a traditional workplace. In addition, a digital workplace ensures that employees, especially in large organizations, know each other a lot faster and work together. With a digital workplace, you can also give employees more freedom and flexibility to organize their work themselves. This freedom is essential for employee satisfaction and will only become more critical in the future.
Personal experience and experience is more important than ever. This, of course, also applies to your digital workplace. A platform that offers a personalized experience for every user in your organization delivers real value to your employees and ensures that they continue to use the platform. You can customize your platform by customizing and personalizing functions for individual employees and teams. An example of this is a personal dashboard, a timeline with company-specific news for a specific department and the provision of relevant information based on the interests and skills of an employee.